Terms & Conditions

Last Updated: 04/11/2024

Welcome to Safemaster Height Safety Solutions! These terms and conditions (the "Terms") apply to your use of our website and online store (the "Site"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

1. Use of the Site

The Site is intended solely for the lawful, personal, and non-commercial use of our customers. You agree not to use the Site for any illegal purpose or in any manner that could harm, disable, overburden, or impair the Site or interfere with any other party's use of the Site. Attempting to access restricted areas of the Site or using the Site in a manner not expressly allowed by Safemaster Height Safety Solutions is prohibited.

2. Account and Security

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. Safemaster Height Safety Solutions reserves the right to suspend or terminate accounts suspected of being used for unauthorised or unlawful purposes.

3. Purchases

All purchases made on the Site are subject to our Shipping and Returns Policy. By making a purchase, you agree to these terms, including pricing, availability, and specifications which may change without notice. We reserve the right to decline or cancel orders at our sole discretion. You will be responsible for all applicable taxes and charges.

4. Payment Terms

Payment methods include bank transfer and credit card, which can be processed on-site or over the phone. All prices are in AUD and inclusive of GST unless otherwise stated. Payment is required at the time of order unless otherwise agreed in writing by Safemaster Height Safety Solutions. Purchases are securely processed through our third-party payment provider, whose terms and policies apply.

5. Intellectual Property

All content on the Site, including text, graphics, logos, images, designs, and software, is the property of Safemaster Height Safety Solutions or our licensors and is protected under Australian and international copyright and trademark laws. No portion of the Site or its content may be reproduced or exploited without our prior written consent.

6. Data Protection and Privacy

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Please review our Privacy Policy to understand how we collect, use, and safeguard your information. By using the Site, you consent to our data handling practices as described in the Privacy Policy.

7. Disclaimer of Warranties

The Site and all content, products, and services provided on or through the Site are provided "as is" and "as available." Safemaster Height Safety Solutions makes no representations or warranties of any kind, express or implied, as to the operation of the Site, the accuracy of its content, or the reliability of products sold. To the extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8. Limitation of Liability

To the maximum extent permitted by law, Safemaster Height Safety Solutions will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site, including damages for loss of profits, data, or goodwill. Our total liability for any claims related to your use of the Site or purchases made is limited to the purchase price of the product or service in question.

Force Majeure: Safemaster Height Safety Solutions shall not be liable for delays or failures due to causes beyond our reasonable control, including natural disasters, war, supply chain disruptions, or governmental actions.

9. Indemnity

You agree to indemnify and hold harmless Safemaster Height Safety Solutions, its affiliates, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your breach of these Terms or your use of the Site.

10. Changes to the Site and These Terms

We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice. We may update these Terms periodically, and changes will be effective upon posting. Your continued use of the Site after changes signifies your acceptance of the revised Terms.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of New South Wales, Australia. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for disputes arising from your use of the Site. If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full force and effect.

12. Miscellaneous

These Terms constitute the entire agreement between you and Safemaster Height Safety Solutions regarding your use of the Site. Waivers must be in writing and signed by an authorised representative of Safemaster Height Safety Solutions. Failure to enforce any provision will not constitute a waiver of our rights.

For any questions regarding these Terms, please contact us or call 1300 773 733.